029: Be Relentless with Ling Lim

User Defenders podcast
User Defenders podcast
Empathy
029: Be Relentless with Ling Lim
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User Defenders "UX Lifter" Ling Lim

Ling Lim inspires us to be relentless in our pursuit of the person we want to become. She teaches us to create products that connect with our users and their lives by becoming them as much as possible. She challenges us to not sacrifice the sentimental quality of a product when we design for it in the future. She also motivates us to take care of ourselves outside of our work so we can continue to grow in our careers and personal lives.

Ling Lim is a Product Designer currently working at Yahoo based in San Francisco by way of Singapore with an award-winning background in architectural design. She is passionate about using design as a tool to highlight and solve social and urban issues. She mentors students, fellow designers and founders at design events including CascadeSF. When she’s not designing, she’s a competitive powerlifter, solo traveler, snowboarder, writer, and speaker. She also lives relentlessly, values integrity…and tight pants.

  • What Got You Into Lifting (2:41)
  • Secret Identity (3:38)
  • Origin Story (4:58)
  • Ways Architecture Influenced Design (8:59)
  • Do Designers Miss The Importance of Research (12:54)  
  • Biggest Superhero (16:36)
  • Second Career Choice (19:33)
  • Biggest Failure (20:53)
  • Failure Takeaway (25:53)
  • What Do You Say To Uninspired Designers (29:07)
  • Awkward Testing Story (33:49)
  • Design Superpower (34:26)
  • Design Kryptonite (36:10)
  • Design Superhero Name (38:35)
  • Fight For Users (40:28)
  • Future Of UX Design (41:49)
  • Habit Of Success (46:41)
  • How Do You Stay Inspired (47:58)
  • Invincible Resource (30:34)
  • Book Recommendation (49:14)
  • Best Advice (51:23)
  • Most Excited About (53:50)
  • Contact Info (54:37)

Continue reading 029: Be Relentless with Ling Lim

Hooked: How to Build Habit-Forming Products with Nir Eyal

User Defenders podcast
User Defenders podcast
Product Design
Hooked: How to Build Habit-Forming Products with Nir Eyal
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Nir Eyal Author Of Hooked: How To Build Habit Forming Products on User Defenders

I have a listener survey and one of you suggested Nir Eyal as a superguest. Today (thanks to your suggestion) I got to interview the man himself. Nir is the author of the buzz-worthy book Hooked: How To Build Habit-Forming Products.

Nir Eyal did not disappoint. The guy is a wealth of knowledge and you’ll notice listening to him that he’s definitely got his 10,000 hours focusing on the fascinating topic of behavioral design. How do we design products that hook our users and create healthy habits? Should designers of addictive and potentially unsafe products be a little more vocal about offering help to its users? We touch on these provocative topics and much more in today’s episode!

Continue reading Hooked: How to Build Habit-Forming Products with Nir Eyal

026: We Are Not Our Users with Nikkel Blaase

User Defenders podcast
User Defenders podcast
Design Thinking
026: We Are Not Our Users with Nikkel Blaase
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User Defenders "Deep Thought" Nikkel Blaase

Nikkel Blaase reminds us that we are not our users. He encourages us to make time for deep thinking. He teaches us that without failing, there’s no learning. He guides us to not spend too much time figuring out a solution if we don’t know what the problem is. He shows us how creating value for our users creates value for our business. He also motivates us to never stop learning, practice as often as we can…and stay curious.

Nikkel Blaase (Deep Thought) is a product and interaction designer from Hamburg, Germany currently working at XING. He’s the founder of “Design Made For You” studio. He’s a fantastic writer who’s published viral articles on Medium, FastCoDesign and InVision. He’s passionate about bringing product thinking to the world of product development in order to as he says build products that people actually want. When he was a teenager, he played guitar in a punk rock band.

  • Secret Identity (2:55)
  • Origin Story (5:18)
  • Biggest Superhero (7:55)
  • What Is Product Thinking (9:26)
  • Second Career Choice (11:10)
  • Biggest Failure (12:08)
  • Do Designers Lack Empathy For Their Businesses? (17:32)
  • Awkward Testing Story (20:45)
  • Design Superpower (24:17)
  • Design Kryptonite (26:42)
  • Design Superhero Name (29:51)
  • Fight For Users (35:46)
  • Future Of UX Design (39:01)
  • Generalist vs. Specialist (44:05)
  • Habit Of Success (44:58 )
  • Invincible Resource (46:11)
  • Book Recommendation (48:24)
  • Favorite Conference (51:13)
  • Best Advice (52:20)
  • Most Excited About (54:07)
  • Next Big Blog Ideas (55:07)
  • Contact Info (56:00)

Continue reading 026: We Are Not Our Users with Nikkel Blaase

024: Seeing the Invisible with Francisco Inchauste

User Defenders podcast
UI
024: Seeing the Invisible with Francisco Inchauste
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User Defenders "Mr. Invisible" Francisco Inchauste

Francisco Inchauste teaches us that the best design is invisible. He enlightens us to how we can learn something from anyone, and to appreciate the people who surround us. He reminds us of the importance of validating our work. He also inspires us to always add value to even the smallest things and to not be afraid to take initiative.

Francisco Inchauste (Mr. Invisible) has an extensive user experience background, with a focus on interaction design. He’s been involved with the Web industry for almost two decades, leading teams and clients—enterprise to startups—on projects ranging from customer brand experiences to complex software applications. He’s the UX Principal at Universal Mind. He’s co-founder of Simplebots, where he creates apps like Rise. He helped start Smashing Magazine’s UX section and still uses his superpowers to help edit books and review articles. He also used to work for the US Postal Service delivering mail on the weekends.

  • Secret Identity/Origin Story (2:20)
  • Inspiration To Pursue Career In UX (3:43)
  • Biggest Superhero (6:26)
  • What’s Writing Process Like (9:25)
  • Second Career Choice (12:36)
  • Biggest Failure (14:57)
  • Awkward Testing Story (19:43)
  • Design Superpower (22:10)
  • Design Kryptonite (22:48)
  • Design Superhero Name (24:44)
  • Fight For Users (25:38)
  • How To Cope With Imposter Syndrome (30:58)
  • Future Of UX Design (34:36)
  • Habit Of Success (37:27)
  • Invincible Resource (39:23)
  • Book Recommendation (41:44)
  • Best Advice (44:17)
  • Most Excited About (48:11)
  • Contact Info (52:30)

Continue reading 024: Seeing the Invisible with Francisco Inchauste

023: Good Design is Humble with Austin Knight

User Defenders podcast
User Defenders podcast
Mentorship
023: Good Design is Humble with Austin Knight
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User Defenders "Mentor Man" Austin Knight

Austin Knight motivates us to just start making things. He encourages us to keep designing, even if it isn’t our job yet. He teaches us how the future of UX is all about expansion and that there’s never been a better time to be a designer. He also inspires us to not only fight for the user, but the stakeholder, the company and the client.

Austin also was a very special guest in Mixed Reality & the Future of Design (special two-part series).

Austin Knight (Mentor Man) is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.

  • Secret Identity/Origin Story (2:41)
  • Biggest Superhero (8:20)
  • Second Career Choice (10:42)
  • Biggest Failure (12:06)
  • Awkward Testing Story (21:32)
  • Design Superpower (28:51)
  • Design Kryptonite (31:19)
  • Successful Culture Building (34:07)
  • Design Superhero Name (40:47)
  • Fight For Users (41:13)
  • Should designers get a BA (45:43)
  • Future Of UX Design (47:44)
  • Habit Of Success (50:10)
  • Invincible Resource (52:42)
  • Book Recommendation (55:08)
  • Best Advice (57:26)
  • Most Excited About (1:00:11)
  • Contact Info (1:03:50)

Continue reading 023: Good Design is Humble with Austin Knight