Jasmine Oh informs us that AI will one day replace our current jobs as designers. She challenges us to adapt to AI since no career field is exempt from its influences. She also reminds us not to fear AI but to harness it to our advantage instead. She reveals that AI shouldn’t be judged as a gloomy UX future but as a medium that supports our most meaningful work in new roles. She also encourages us to challenge stakeholders when shallow data is used to feed requirements into a product.
Jasmine Oh is a UX Designer in the Windows Product Direction team at Microsoft which is an incubation team helping define future vision of computing. She named herself after Jasmine the Princess from Aladdin. (Woo Jung is her official name, which means “friendship” in Korean.)
Josh Clark enlightens us to everything we need to know about the current state of UX in AI. He takes us on an unsettling stroll through uncanny valley. He encourages us to let machines do what they’re really good at, and humans do what they’re really good at. He guides us into how to begin getting our hands dirty with AI/Machine-Learning. He also articulates how our software/machines are embedded with values, and inspires us (for future’s sake) to be intentional about the kinds of values we embed into them.
Josh Clark spent nearly two hours with me talking all about the state of UX in AI. He answers important questions like:
How will failure and presenting errors be addressed as people rely on AI more & more?
Is there hope for the UX of Voice UI?
How do algorithm’s work?
What part of the AI development process should UX get involved?
Should we be worried about our jobs?
Will the machines we’ve built one day eventually overtake and possibly destroy us?
“Do yourself a favor and show this to as many people as you possibly can, because this is going to be the world that we’ll be living in. Being able to show this to somebody and see that click happen, and hear them say, ‘Oh my God, my whole life just changed’ is a really cool thing to witness.” – Austin Knight
This entire conversation is an exploration into what Austin believes is the biggest renaissance for design and technology since the invention of the PC.
We both bring our own unique roles to this conversation. I initially take on the role of one who’s sincerely concerned with the social/cultural implications of having a device strapped on our heads, or spectacles always drawing our attention away from the human right in front of us. However, like in any good story, you will see my character arc in this very special two-part series when we uncover the potential of just how much good these nascent technologies can do for humans.
Austin’s role in the conversation is as one I like to call a glad scientist. He’s been diving deep into VR, AR, and the new cool kid on the block…MR (Mixed Reality) for quite some time now and as you can hear in his voice and articulation of where we are now, and especially where we’re going, is super-excited about what this means for designers, problem-solving and even entirely untapped revenue streams.
Fasten your seatbelt Toto…because we’re definitely not in Kansas anymore!
ABOUT AUSTIN Austin Knight is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.
EXTRA EXTRA, READ ALL ABOUT IT Get the Bi-Weekly Bugle
Engage with me on a more personal level. Keep up with the goings on with the show. Get superguest announcements, and my “Usable Thoughts”. I’ll also give you a download of some sort that I’d hoped would add value to you when you join.
USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.
“We are now in the midst of the largest technological revolution of our lifetime. Like that of the dawn of the PC or smartphone. It’s not so much of a prediction as an observation we can make. We can see that it’s actually happening before our eyes.” – Austin Knight
This entire conversation is an exploration into what Austin believes is the biggest renaissance for design and technology since the invention of the PC.
We both bring our own unique roles to this conversation. I initially take on the role of one who’s sincerely concerned with the social/cultural implications of having a device strapped on our heads, or spectacles always drawing our attention away from the human right in front of us. However, like in any good story, you will see my character arc in this very special two-part series when we uncover the potential of just how much good these nascent technologies can do for humans.
Austin’s role in the conversation is as one I like to call a glad scientist. He’s been diving deep into VR, AR, and the new cool kid on the block…MR (Mixed Reality) for quite some time now and as you can hear in his voice and articulation of where we are now, and especially where we’re going, is super-excited about what this means for designers, problem-solving and even entirely untapped revenue streams.
Fasten your seatbelt Toto…because we’re definitely not in Kansas anymore!
ABOUT AUSTIN Austin Knight is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.
EXTRA EXTRA, READ ALL ABOUT IT Get the Bi-Weekly Bugle
Engage with me on a more personal level. Keep up with the goings on with the show. Get superguest announcements, and my “Usable Thoughts”. I’ll also give you a download of some sort that I’d hoped would add value to you when you join.
USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.
