073: The Unstoppable Designer with Jeff Gothelf

Product Management
Product Management
073: The Unstoppable Designer with Jeff Gothelf
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Jeff Gothelf tells us how to be unstoppable designers. He debunks the mythical creature known as Phase 2. He shows us what a designer effectively working in Agile looks like, and enlightens us to how new UX teams can show immediate value. He articulates the need to differentiate between outputs and outcomes. He also motivates us to stay humble and curious since you can teach anyone technical skills, but you can’t teach someone humility and curiosity.

Jeff helps organizations build better products and executives build the cultures that build better products. He is the co-author of the award-winning book Lean UX and the Harvard Business Review Press book Sense & Respond and just recently Forever Employable. Jeff works as a coach, consultant and keynote speaker helping companies bridge the gaps between business agility, digital transformation, product management and human-centered design. Most recently Jeff co-founded Sense & Respond Press, a publishing house for practical business books for busy executives. Fun fact: Jeff’s first job was in a traveling circus.

  • How do Designers Most Efficiently Integrate into Agile? (6:43)
  • Why is it Important to be a Facilitator? (16:32)
  • Phase 2: Reality or Myth? (20:45)
  • How Do You Convince ENGINEERS to Get Out of the Software is Done Mindset? (28:06)
  • How Do You Convince DESIGNERS to Get Out of the Software is Done Mindset? (31:15)
  • Why is MVP the Most Bastardized Phrase in Software Development? (33:49)
  • Why Designers are Scientists Long Before We’re Pixel-Pushers (37:34)
  • How Does a New UX Team Show Immediate Value? (41:17)
  • What’s Your Why? (46:40)
  • What’s Your UX Superpower? (48:23)
  • What’s Your UX Kryptonite? (48:52)
  • What’s Your UX Superhero Name? (49:34)
  • Invincible UX Tool or Resource? (50:52)
  • Recommended Books? (51:55)
  • Best Advice for Aspiring UX Superheroes? (52:45)
  • Best Way to Connect? (53:45)

Continue reading 073: The Unstoppable Designer with Jeff Gothelf

039: Good Designers are Good at Business with Joe Leech

User Defenders podcast
Product Management
Product Management
039: Good Designers are Good at Business with Joe Leech
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User Defenders "Mr. Joe" Joe Leech

Joe Leech shows us how psychology helps frame what we’re seeing in user research. He articulates why the superpower we need is understanding how business works. He inspires us get out of our seat and talk to executives in the organization more about the business. He also challenges us to not just always be shipping, but always be shipping the right things.

ABOUT JOE LEECH
Mr. Joe Leech, Joe to his friends is a user experience consultant based in Bristol, UK. He’s the author of “Psychology for Designers”. He’s a 13 year UX veteran who’s worked with organizations like MoMa, Raspberry Pi, Disney, eBay and Marriott. He’s a recovering neuroscientist who spent a spell as an elementary school teacher. He’s also the Series Editor of Aspects of UX, a book series on UX from SitePoint.com. He once had a sauna with Meatloaf (the rock star, not the food).

TIMESTAMPS

  • Secret Identity/Origin Story (4:39)
  • Biggest Superhero (14:50)
  • Biggest Failure (22:37)
  • Awkward Testing Story (30:03)
  • Design Superpower (32:03)
  • Design Kryptonite (33:34)
  • Design Superhero Name (36:52)
  • Fight For Users (42:03)
  • Psychology & Design (43:05)
  • Habit Of Success (49:48)
  • Invincible Resource (51:26)
  • Book Recommendation (54:40)
  • Best Advice (57:49)
  • Contact Info (59:46)

LINKS
Joe Leech’s Twitter
Joe Leech’s Website

[RESOURCE] Excel spreadsheet that shows the business case for what they’re doing.
Business Model Generation [BOOK]
Value Proposition Design [BOOK]
Gross Psychology [BOOK]


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USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.


Continue reading 039: Good Designers are Good at Business with Joe Leech

034: Great Products Start with Empathy with Jonathan Pimento

User Defenders podcast
Product Design
Product Design
034: Great Products Start with Empathy with Jonathan Pimento
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User Defenders "Photoshop Ninja" Jonathan Pimento

Jonathan teaches us how product managers are the glue between design and engineering. He reminds us that the most important role we can play in the success of a product is being a voice for the customer. He encourages us to never give up on our personal projects. He also motivates us as designers to always stay inspired.

Jonathan Pimento is a Product Manager for Adobe XD. He has a deep passion for design, technology and their intersection. In 2009, he had to pick one of his passions to pursue academically so he chose computer engineering at the University Of Mumbai. He’s been a freelancer, worked with a few startups and has taken many small steps up the big ladder. Solving problems and connecting with the end user is what drives this passion. His interests span across design to writing code, and balancing both with research & data. He also enjoys running and swimming on the weekends.


LINKS
Jonathan’s Twitter
Jonathan’s Website
Signal Noise (Portfolio of James White)
[RESOURCES] Dribbble
[READING] UserTesting.com, Twitter, Medium, Airbnb Lottie


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USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.

Continue reading 034: Great Products Start with Empathy with Jonathan Pimento

023: Good Design is Humble with Austin Knight

User Defenders podcast
Mentorship
Mentorship
023: Good Design is Humble with Austin Knight
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User Defenders "Mentor Man" Austin Knight

Austin Knight motivates us to just start making things. He encourages us to keep designing, even if it isn’t our job yet. He teaches us how the future of UX is all about expansion and that there’s never been a better time to be a designer. He also inspires us to not only fight for the user, but the stakeholder, the company and the client.

Austin also was a very special guest in Mixed Reality & the Future of Design (special two-part series).

Austin Knight (Mentor Man) is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.

  • Secret Identity/Origin Story (2:41)
  • Biggest Superhero (8:20)
  • Second Career Choice (10:42)
  • Biggest Failure (12:06)
  • Awkward Testing Story (21:32)
  • Design Superpower (28:51)
  • Design Kryptonite (31:19)
  • Successful Culture Building (34:07)
  • Design Superhero Name (40:47)
  • Fight For Users (41:13)
  • Should designers get a BA (45:43)
  • Future Of UX Design (47:44)
  • Habit Of Success (50:10)
  • Invincible Resource (52:42)
  • Book Recommendation (55:08)
  • Best Advice (57:26)
  • Most Excited About (1:00:11)
  • Contact Info (1:03:50)

Continue reading 023: Good Design is Humble with Austin Knight

018: The Beauty of Simplicity with David Demaree

User Defenders podcast
Product Management
Product Management
018: The Beauty of Simplicity with David Demaree
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User Defenders "The Simplifier" David Demaree

David Demaree reminds us of the value of simplicity, brevity, and editing. He encourages us to know who are users are and where they’re coming from. He inspires us not to get too wrapped up into the closeness of our own material and not take the criticism of our work too personally. He also teaches us the importance of staying in touch with the community and to read as much as we can.

David Demaree is a software maker, speaker and blogger. He’s the author of newly released A Book Apart published, Git for Humans. He’s a product manager, designer and web developer for everyone’s favorite groundbreaking font-service software, Adobe Typekit. He’s one of the lucky ones who can say he works really close to a great coffee place…called his kitchen.

LINKS
David’s Twitter
David’s Website

[RESOURCE] Following other product and UX people on Twitter and clicking on interesting links. Staying in touch with the community. Read as much as you can.
[BOOK] The Idea Factory


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USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

Continue reading 018: The Beauty of Simplicity with David Demaree