037: Design in Life or Death Situations with Andy Vitale

User Defenders "UXecutioner" Andy Vitale

Andy Vitale is using design to literally save lives. He shows us how empathy is the key to any product’s success. He motivates us to stay driven, and bring our own seat to the table. He shows us how true leaders take the time to understand what drives their team. He inspires us to always keep the user at the forefront of our designs, and to be comfortable with discomfort.

ABOUT ANDY
Andy Vitale is a UX Design Principal at 3M, where he is focused on translating human insights into actionable experiences in order to improve the healthcare industry. He is responsible for leading a team that creates immersive, emotional experiences for 3M Health Care’s enterprise solutions. With 17 years of experience in the design industry, Andy has held multiple roles as a designer, entrepreneur, education department chair and team leader. He’s developed strategies and design solutions for diverse organizations ranging from startups to Fortune-ranked companies. He’s a relentless user experience evangelist, driven by a shared vision and a user-centered passion. Fun Fact: He was involved in the professional wrestling business for quite a long time, starting out as a wrestler and working his way to behind the scenes. Not-so-fun fact: He was working at a company that suffered the first anthrax attack in the United States back in 2001.

TIMESTAMPS
– Secret Identity/Origin Story (2:37)
– Biggest Superhero (13:26)
– Biggest Failure (18:59)
– Awkward Testing Story (29:57)
– What Do You Do at 3M? (31:44)
– Design Superpower (41:22)
– Design Kryptonite (44:23)
– How Do You Manage Timelines? (47:17)
– Design Superhero Name (53:01)
– Fight For Users (55:17)
– What’s a Customer Journey Map? (57:33)
– Habit Of Success (60:07)
– Invincible Resource (63:38)
– Book Recommendation (66:43)
– Best Advice (69:34)
– Contact Info (70:49)

LINKS
Andy’s Twitter
Andy’s LinkedIn

[RESOURCE] People
[BOOK] Banish Your Inner Critic


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Read more 037: Design in Life or Death Situations with Andy Vitale

030: Content for All with Aaron Gustafson

User Defenders "The Enhancer" Aaron Gustafson

Aaron Gustafson inspires us to build a web for all people. He encourages us to keep an open mind about perspectives that are different than our own. He motivates us to keep focused on context when it comes to the users we’re designing for. He also challenges us to plant seeds of growth in others by making ourselves available and open to new opportunities.

Aaron Gustafson is passionate about web standards and accessibility as would be expected from a former manager of the Web Standards Project. In his two decades working on the Web, he’s worked with companies such as Happy Cog, Major League Baseball, McAfee and The New York Times. He joined Microsoft as a web standards advocate to work closely with their browser team. He loves sharing his knowledge through writing. His three-part series on progressive enhancement for A List Apart is a perennial favorite and his seminal book on the subject, Adaptive Web Design, has earned him numerous accolades and honors. When he’s not writing, he’s probably on the road presenting at conferences and running workshops across the globe. He is a longtime member of Rosenfeld Media’s “experts” group and former technical editor for A List Apart. He and his wife also brokered and produced the DVD release of Drawing Flies which was also produced by Kevin Smith (of Clerks fame who also happens to be a fellow comic book nerd).

  • Secret Identity/Origin Story (3:43)
  • Biggest Superhero (10:11)
  • Second Career Choice (15:17)
  • Biggest Failure (20:48)
  • Awkward Testing Story (30:50)
  • Design Superpower (49:37)
  • Design Kryptonite (51:03)
  • Design Superhero Name (51:41)
  • Fight For Users (53:23)
  • Future Of UX Design (55:18)
  • Habit Of Success (60:20)
  • Invincible Resource (63:30)
  • Book Recommendation (66:45)
  • Best Advice (69:31)
  • Most Excited About (74:16)
  • Contact Info (79:55)

Read more 030: Content for All with Aaron Gustafson

029: Be Relentless with Ling Lim

User Defenders "UX Lifter" Ling Lim

Ling Lim inspires us to be relentless in our pursuit of the person we want to become. She teaches us to create products that connect with our users and their lives by becoming them as much as possible. She challenges us to not sacrifice the sentimental quality of a product when we design for it in the future. She also motivates us to take care of ourselves outside of our work so we can continue to grow in our careers and personal lives.

Ling Lim is a Product Designer currently working at Yahoo based in San Francisco by way of Singapore with an award-winning background in architectural design. She is passionate about using design as a tool to highlight and solve social and urban issues. She mentors students, fellow designers and founders at design events including CascadeSF. When she’s not designing, she’s a competitive powerlifter, solo traveler, snowboarder, writer, and speaker. She also lives relentlessly, values integrity…and tight pants.

  • What Got You Into Lifting (2:41)
  • Secret Identity (3:38)
  • Origin Story (4:58)
  • Ways Architecture Influenced Design (8:59)
  • Do Designers Miss The Importance of Research (12:54)  
  • Biggest Superhero (16:36)
  • Second Career Choice (19:33)
  • Biggest Failure (20:53)
  • Failure Takeaway (25:53)
  • What Do You Say To Uninspired Designers (29:07)
  • Awkward Testing Story (33:49)
  • Design Superpower (34:26)
  • Design Kryptonite (36:10)
  • Design Superhero Name (38:35)
  • Fight For Users (40:28)
  • Future Of UX Design (41:49)
  • Habit Of Success (46:41)
  • How Do You Stay Inspired (47:58)
  • Invincible Resource (30:34)
  • Book Recommendation (49:14)
  • Best Advice (51:23)
  • Most Excited About (53:50)
  • Contact Info (54:37)

Read more 029: Be Relentless with Ling Lim

027: Looking Down the Road with Aarron Walter

User Defenders "The Falcon" Aarron Walter

Aarron Walter inspires us to always try and see the big picture. He challenges us to produce more grounded work by getting outside our bubbles, and feeling a bit more pain. He shows us how storytelling is central to the human experience and transcends our medium. He also inspires us to maintain plenty of inputs in order to craft more interesting experiences for our users.

Aarron Walter (The Falcon) is the VP of Design Education at InVision. Prior to this he founded the UX practice at MailChimp (along many other accomplishments too numerable to mention here). He’s the author of A Book Apart published Designing for Emotion. He’s a frequent speaker at conferences around the world, and his design guidance has helped the White House, the US Department of State, along with dozens of startups and venture capitalists. He’s run with the bulls in Pamplona, met 3 presidents, been blessed by the Pope, and bungee jumped off a 10 story crane. Eat your heart out most interesting man in the world.

  • Secret Identity (2:34)
  • Origin Story (4:47)
  • How Important Is Storytelling To Our Work? (9:49)
  • Has Film Influenced You As A Designer? (13:08)
  • Biggest Superhero (19:45)
  • Second Career Choice (22:37)
  • Biggest Failure (25:38)
  • Awkward Testing Story (33:44)
  • Design Superpower (39:29)
  • Design Kryptonite (40:58)
  • Design Superhero Name (43:50)
  • Fight For Users (44:28)
  • Future Of UX Design (46:39)
  • Habit Of Success (51:45)
  • Invincible Resource (53:02)
  • Book Recommendation (55:25)
  • Best Advice (57:35)
  • Most Excited About (58:16)
  • Contact Info (1:00:16)

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for superguest announcements and my Usable Thoughts.

Read more 027: Looking Down the Road with Aarron Walter

Design for Real Life with Eric Meyer & Sara Wachter-Boettcher

Design for Real Life

Design for Real Life is a profound and inspiring book. The more things become automated and robotic, the more evident the need to remain human becomes. This book compels us to strive to stay human especially in our approach to how we design for other humans. It deeply challenges the long-held status-quo of resistance to serving so-called edge-cases in our work. It shines a floodlight on our biases that prevent us from looking at the harmful effects our design decisions can have on others when they lack thoughtfulness, compassion & empathy.

Sara Wachter-Boettcher is a content strategy consultant, writer, and the former editor-in-chief of A List Apart. She is the author of Content Everywhere from Rosenfeld Media. She’s also a frequent conference speaker and content strategy workshop facilitator. She’s lived in South Philly for three years, but has still never had a cheesesteak.

Eric Meyer has been working on the web since late 1993 and is an internationally recognized expert on HTML, CSS, and web standards. He’s a widely read author and the founder of Complex Spiral Consulting. He’s technical lead at Rebecca’s Gift, non-profit organization dedicated to providing healing family vacations after the death of a child. He’s also the co-founder of one of my favorite Web conferences…An Event Apart. His first paying gig was working the fry station at a very busy McDonald’s.


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Editing by Chris Combs | Music by Wyman Gentry