035: Minding the Product Gap with Samuel Hulick

User Defenders podcast
Product Design
035: Minding the Product Gap with Samuel Hulick
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User Defenders "Mr. Helpful" Samuel Hulick

Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that the effort put into building the software is not wasted in the onboarding experience. He also inspires us to stay curious, and always be learning.

Samuel Hulick is the man behind UserOnboard.com where he creates popular teardowns of onboarding user flows on some of the most popular digital products around. He’s also an author of a book he’s definitely the authority on called “The Elements of User Onboarding”. He’s a consultant, UX designer and front-end developer based out of beautiful Portland, Oregon. He’s also a prolific writer publishing some pretty viral posts on Medium these days. You might be surprised to learn that Samuel is a high-school drop out.

  • Secret Identity/Origin Story (5:04)
  • Onboarding Defined (9:30)
  • Biggest Superhero (16:08)
  • Biggest Failure (17:00)
  • Weirdest Teardown (32:00)
  • Design Superpower (39:20)
  • Design Kryptonite (41:24)
  • Design Superhero Name (42:40)
  • Habit Of Success (48:30)
  • Invincible Resource (50:23)
  • How Much Is Too Much (52:00)
  • Best Advice (64:20)

LINKS
Samuel’s Personal Twitter
Samuel’s Professional Twitter
Samuel’s Website
Product People, Mind the Gap! [ARTICLE]
Never Mix Up Features with Benefits Ever Again [ARTICLE]
The Art of Building (or Burning) Product Bridges [ARTICLE]
Kathy Sierra (Business of Software 2009) [VIDEO]
Extra Credits (YouTube) [VIDEO]

BROUGHT TO YOU BY
Adobe XD
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Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.

Continue reading 035: Minding the Product Gap with Samuel Hulick

New Season Teaser Reel

User Defenders podcast
User Defenders podcast
Special Episodes
New Season Teaser Reel
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New Season Starts 6/12

If you’re seeing this on your podcast player, you can also watch the video here.

Greetings User Defenders!

The new season is starting June 12th and I could not be more excited to share it with you. So much so that I put together a teaser reel. Oh, and I put myself in front of a camera for the first time. Hope this is the start of a new trend for me.

Be sure to subscribe to the feed so you don’t miss these great episodes coming your way very soon!

I hope you enjoy this, and again thank you for being a faithful User Defender!

Until June 12th…fight on my friends!

Jason

034: Great Products Start with Empathy with Jonathan Pimento

User Defenders podcast
User Defenders podcast
Product Design
034: Great Products Start with Empathy with Jonathan Pimento
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User Defenders "Photoshop Ninja" Jonathan Pimento

Jonathan teaches us how product managers are the glue between design and engineering. He reminds us that the most important role we can play in the success of a product is being a voice for the customer. He encourages us to never give up on our personal projects. He also motivates us as designers to always stay inspired.

Jonathan Pimento is a Product Manager for Adobe XD. He has a deep passion for design, technology and their intersection. In 2009, he had to pick one of his passions to pursue academically so he chose computer engineering at the University Of Mumbai. He’s been a freelancer, worked with a few startups and has taken many small steps up the big ladder. Solving problems and connecting with the end user is what drives this passion. His interests span across design to writing code, and balancing both with research & data. He also enjoys running and swimming on the weekends.


LINKS
Jonathan’s Twitter
Jonathan’s Website
Signal Noise (Portfolio of James White)
[RESOURCES] Dribbble
[READING] UserTesting.com, Twitter, Medium, Airbnb Lottie


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USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.

Continue reading 034: Great Products Start with Empathy with Jonathan Pimento

Demystifying Public Speaking with Lara Hogan

User Defenders podcast
Special Episodes
Demystifying Public Speaking with Lara Hogan
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Demystifying Public Speaking with Lara Hogan

“I saw a study that said speaking in front of a crowd is considered the number one fear of the average person. I found that amazing. Number two, was death. Death is number two? This means, to the average person, if you have to be at a funeral, you would rather be in the casket than doing the eulogy.” – Jerry Seinfeld

If you’re a “normal” human being and not a sociopath like Dexter, even the mere thought of public speaking makes you want to crawl under a desk with your favorite blankie and hide. But yet still, the you can’t escape the thought. It nags at you. It beckons you to share what you know. Because you know something in a way others don’t that could really help them on their journey. If that sounds familiar, and you (like me) have been feeling stirred up about public speaking and aren’t sure where to begin or how to overcome your nerves…this special episode is just for you.

Continue reading Demystifying Public Speaking with Lara Hogan

033: Design is About People with Andrea Picchi

User Defenders podcast
User Defenders podcast
Design Thinking
033: Design is About People with Andrea Picchi
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User Defenders "The Dark Knight" Andrea Picchi

Andrea Picchi reminds us that the core of design is always about people. He dives deep into the importance of design thinking. He motivates us to embrace ambiguity, and to fail as often as possible without losing the job. He also inspires us to believe in design and to always defend the user’s point of view.

Andrea Picchi has 20 years of experience in UX, UI and Product Design. He combines his skills in Cognitive Psychology and Computer Science with his passion for UX and Human-Centered Design to create integrated, multi-device experiences. He believes in design and connecting customer needs to business opportunities. He also practices Brazilian jiu-jitsu, kick-boxing and mixed martial arts.

  • Secret Identity/Origin Story (1:40)
  • Biggest Superhero (7:42)
  • Biggest Failure (12:18)
  • Awkward Testing Story (18:26)
  • Design Superpower (22:48)
  • Design Kryptonite (25:12)
  • Design Superhero Name (30:42)
  • Fight For Users (33:43)
  • Design Thinking (37:09)
  • Habit Of Success (47:06)
  • Invincible Resource (50:25)
  • Book Recommendation (52:08)
  • Best Advice (55:46)
  • Contact Info (60:57)

LINKS
Andrea’s Website
Andrea’s Twitter
Andrea’s LinkedIn

[RESOURCE] Interviewing people.
[BOOK] Creative Confidence: Unleashing the Creative Potential Within Us All


SUBSCRIBE TO AUTOMATICALLY RECEIVE NEW EPISODES
Apple Podcasts | Spotify | Pandora | Amazon Music | RSS Feed

USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.

Continue reading 033: Design is About People with Andrea Picchi