050: We Can Be Heroes with Jason Ogle

User Defenders podcast
Culture
050: We Can Be Heroes with Jason Ogle
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Jason Ogle shows us how we can all be design superheroes with the right mindset. He reveals how grit trumps talent, every day. He reminds us of the peril that bad leadership and ego can have on a team and organization. He challenges us to never stop fighting for our users. He also inspires us to be a catalyst for our community.

Jason Ogle is human, not dancer. He fails early, and learns often. He’s a growth-minded, avid reader and listener whose vehicle is a rolling university, and a biz-minded, strategic designer who loves to make life better for his users. He’s a passionate user defender who fights for the users who are victims of bad design decisions. He’s an influential podcaster who uses the enchanting magic of audio to inspire and equip an audience of hungry and ambitious designers. He’s an evocative (often contrarian) writer who believeth in the power of the written word. He’s a self-aware and highly empathic servant-leader who believes that humans are so much more than resources. He’s also a loving husband, father of seven (one’s in heaven), and thankful believer who has a personal relationship with the Creator of the Universe. Fun fact: He once had to get a manicure to be a hand-model for a tech ad, and he has a rare essay titled “Altars of Satan” given to him and signed by Eldridge Cleaver.

  • Secret Identity (6:49)
  • Origin Story (11:14)
  • Biggest Superhero (21:31)
  • Biggest Failure (28:51)
  • Awkward Testing Story (35:06)
  • Design Superpower (40:35)
  • Design Kryptonite (43:04)
  • UX Superhero Name (49:16)
  • Fights for Users (57:09)
  • Habit of Success (61:28)
  • Recommended Book (67:10)
  • Best Advice (69:58)

Continue reading 050: We Can Be Heroes with Jason Ogle

049: User Research War Stories with Steve Portigal

User Defenders podcast
User Research
049: User Research War Stories with Steve Portigal
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Steve Portigal challenges us to enjoy the silence when interviewing people. He teaches us the importance of rapport-building, and offers sage advice on how to do it. He shows us how sticking with an interview even when it’s not going well can sometimes bring forth the best data. He also reveals how a little empathy can go a long way in field research.

Steve Portigal helps companies to think and act strategically when innovating with user insights. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and the new, Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations. Steve is an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe. Steve hated Cats (the musical) – he’s okay with cats the animal, and he’s never seen Forrest Gump.

  • Secret Identity (8:08)
  • Origin Story (12:19)
  • What drives your curiosity? (24:53)
  • Roberta ‘call me Bert’s war story (29:28)
  • What’s Ethnography (the “E-word”) (38:32)
  • Rapport-building tips (46:51)
  • Brian’s war story (55:21)
  • UX Superhero Name (66:28)
  • Habit of Success (75:06)
  • Steve’s Corset War Story (78:39)
  • Best Advice (84:53)
  • Contact Info (88:33)

Continue reading 049: User Research War Stories with Steve Portigal

046: Good Design Favors the Curious with Joe Johnston

User Defenders podcast
Empathy
046: Good Design Favors the Curious with Joe Johnston
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Joe Johnston inspires us to embrace the superpowers of curiosity and empathy for our users and business owners. He motivates us to always stay curious, and ask why to get to the heart of the problem faster. He encourages us to make sure we use the shiny objects available to us to actually solve a problem.

Joe Johnston has over 18 years of digital experience with extensive knowledge creating digital and physical experiences. His skill set focuses on the user experience and the creation of these experiences to help clients quickly test & validate soultions. He’s adept at navigating the rapidly evolving and shifting technological landscape, making intuitive decisions amidst information-abundance, where sparse facts mingle loosely with data-drenched opinions. He’s completed a wide variety of projects, performing duties that include Experience Director/Advisor/Consultant, Digital Strategy, Experience Design,Service Design and front end development. He believes experience design is driven by moments of engagement, or touch points, between people, brands, ideas, emotions and memories that these moments create. My experience design philosophy is holistic in nature and takes into account all components required to create engaging and emotive experiences. Little known fact about Joe: He grew up on a farm, raising sheep during the day and hacking on a Commodore 64 at night.

  • “Merhl” Backstory (7:40)
  • Secret Identity (11:38)
  • Origin Story (13:46)
  • Empathy is Still Important (18:52)
  • Biggest Failure (24:46)
  • Design Leadership/Culture (28:41)
  • Awkward Testing Story (33:24)
  • Design Superpower (41:50)
  • Shiny Objects Syndrome (44:12)
  • UX of Ambient-Driven Experiences (50:46)
  • UX Superhero Name (56:14)
  • Habit of Success (57:11)
  • Invincible Resource (60:05)
  • Best Advice (61:00)
  • Contact Info (63:34)

Continue reading 046: Good Design Favors the Curious with Joe Johnston

045: Criticize by Creating with Alexa Roman

User Defenders podcast
Product Design
045: Criticize by Creating with Alexa Roman
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Alexa Roman motivates us to prove the value of design and contribute to it every single day. She encourages us to always be learning new things since designers work across many different fields. She inspires us to get more excited about analytics and measuring our designs. She also challenges us to think about what we want on our tombstones…while we’re still this side up.

Alexa Roman is a Lead Product Designer at Burner, an app for creating on-demand, smart phone numbers. At Burner, she works on product and growth initiatives. Customer development, experiments and analytics are core to her design work. Previously, she was at Carbon Five where she worked on growth projects with teams at Nissan, Prosper and Joyable. In her spare time, Alexa volunteers with the League of Women Voters of Los Angeles, the Violence Intervention Program and resisterhoodLA.

Fun fact about Alexa is that when she worked in the Art Department for the TV show The Office, she became the resident IT person and would often be called to set to show the actors how to use their on-screen UI. When you see UI in a TV show, it’s nearly always a file that’s been programmed and you have to know the shortcuts to operate it. I did not, however, design that UI and it was terribly out of date even for the time we shot that show.

  • Secret Identity (7:49)
  • Origin Story (12:42)
  • What Will Your Tombstone Say? (19:25)
  • Biggest Failure (21:50)
  • Design Superpower (29:40)
  • How Important is Aesthetics? (35:52)
  • Awkward Testing Story (48:49)
  • Design Kryptonite (55:23)
  • UX Superhero Name (63:59)
  • Designing with Data (64:30)
  • Habit of Success (70:09)
  • Invincible Resource (71:39)
  • Recommended Book (73:28)
  • Best Advice (74:48)

Continue reading 045: Criticize by Creating with Alexa Roman

044: Different Inputs = Different Outputs with Joshua Oluwagbemiga

User Defenders podcast
User Defenders podcast
Creativity
044: Different Inputs = Different Outputs with Joshua Oluwagbemiga
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User Defenders podcast - "Mr. Gradient" - Joshua Oluwagbemiga

Joshua Oluwagbemiga motivates us to allow different inputs to influence our visual outputs. He shows us the effective power of determination when pursuing the craft of design. He also reminds us that inspiration is all around us…if we’re looking for it.

Joshua Oluwagbemiga is a User Experience Designer currently working at Intelia in Lagos, Nigeria. Before that he was a lead designer at Amplify Digital agency. He graduated from Bowen University in Nigeria with a Bachelor’s in Computer Science. When he’s not designing and typing on a keyboard, he’s likely playing keyboard..the instrument, and not entirely terribly.

  • Secret Identity/Origin Story (7:05)
  • Biggest Superhero (18:50)
  • Biggest Failure (22:26)
  • Awkward Testing Story (26:14)
  • Design Superpower (29:59)
  • Design Kryptonite (30:55)
  • UX Superhero Name (33:37)
  • Fights for Users (35:15)
  • Habit of Success (38:21)
  • Invincible Resource (40:55)
  • Recommended Book (43:29)
  • Listener Question (45:40)
  • Best Advice (51:07)

LINKS
Joshua’s Dribbble
Joshua’s Behance
Joshua’s Adobe Blog Feature
Chris Do
Gnomon School
Spotify is incapable of empathy & doesn’t care about their users [ARTICLE]
Balraj Chana
DesignBetter.co

RESOURCE
Photoshop

BOOK
The Design of Everyday Things


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Continue reading 044: Different Inputs = Different Outputs with Joshua Oluwagbemiga