025: UX Designers Work with Users with Ashley Karr

User Defenders podcast
User Defenders podcast
User Research
025: UX Designers Work with Users with Ashley Karr
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User Defenders Ashley Karr

Ashley Karr teaches us that we can’t be exceptional at generalizing. She encourages us to always work with the people for whom we are designing. She motivates us to always trust ourselves and our instincts. She shows us how planning and organization are key contributors to success. She also inspires us to give back by teaching what we know.

Ashley Karr is an academically trained human factors engineer and anthropologist focusing on human computer interaction, user experience, research and design. She has her B.A. in anthropology from UCLA and M.S. in human factors and systems engineering from Embry-Riddle Aeronautical University. Included among her many published writings is a behavioral psychology textbook for Oxford University Press. She has worked with organizations, such as: Walmart, Frontier Communications, and The Veteran’s Administration. Currently, she teaches and designs instructional material for User Experience Design Immersive courses with General Assembly and manages all immersive courses at General Assembly Seattle. She is passionate about teaching tech and encouraging creative confidence. She also happens to be a descendant of Kind Edward the 1st and Queen Eleanor of Castille.

  • Secret Identity/Origin Story (2:58/3:58)
  • Has Your Varied Background Helped You? (8:54)
  • Specialize or Generalize (12:05)
  • Biggest Superhero (15:01)
  • Second Career Choice (18:38)
  • Biggest Failure (21:04)
  • Awkward Testing Story (27:37)
  • Design Superpower (32:02)
  • Design Kryptonite (37:41)
  • Design Superhero Name (37:55)
  • Fight For Users (40:41)
  • How To Get Involved (50:37)
  • Future Of UX Design (54:10)
  • Habit Of Success (56:21)
  • Invincible Resource (56:47)
  • Book Recommendation (57:16)
  • Best Advice (57:49)
  • Most Excited About (58:09)
  • Contact Info (58:31)

Continue reading 025: UX Designers Work with Users with Ashley Karr

024: Seeing the Invisible with Francisco Inchauste

User Defenders podcast
UI
024: Seeing the Invisible with Francisco Inchauste
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User Defenders "Mr. Invisible" Francisco Inchauste

Francisco Inchauste teaches us that the best design is invisible. He enlightens us to how we can learn something from anyone, and to appreciate the people who surround us. He reminds us of the importance of validating our work. He also inspires us to always add value to even the smallest things and to not be afraid to take initiative.

Francisco Inchauste (Mr. Invisible) has an extensive user experience background, with a focus on interaction design. He’s been involved with the Web industry for almost two decades, leading teams and clients—enterprise to startups—on projects ranging from customer brand experiences to complex software applications. He’s the UX Principal at Universal Mind. He’s co-founder of Simplebots, where he creates apps like Rise. He helped start Smashing Magazine’s UX section and still uses his superpowers to help edit books and review articles. He also used to work for the US Postal Service delivering mail on the weekends.

  • Secret Identity/Origin Story (2:20)
  • Inspiration To Pursue Career In UX (3:43)
  • Biggest Superhero (6:26)
  • What’s Writing Process Like (9:25)
  • Second Career Choice (12:36)
  • Biggest Failure (14:57)
  • Awkward Testing Story (19:43)
  • Design Superpower (22:10)
  • Design Kryptonite (22:48)
  • Design Superhero Name (24:44)
  • Fight For Users (25:38)
  • How To Cope With Imposter Syndrome (30:58)
  • Future Of UX Design (34:36)
  • Habit Of Success (37:27)
  • Invincible Resource (39:23)
  • Book Recommendation (41:44)
  • Best Advice (44:17)
  • Most Excited About (48:11)
  • Contact Info (52:30)

Continue reading 024: Seeing the Invisible with Francisco Inchauste

023: Good Design is Humble with Austin Knight

User Defenders podcast
User Defenders podcast
Mentorship
023: Good Design is Humble with Austin Knight
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User Defenders "Mentor Man" Austin Knight

Austin Knight motivates us to just start making things. He encourages us to keep designing, even if it isn’t our job yet. He teaches us how the future of UX is all about expansion and that there’s never been a better time to be a designer. He also inspires us to not only fight for the user, but the stakeholder, the company and the client.

Austin also was a very special guest in Mixed Reality & the Future of Design (special two-part series).

Austin Knight (Mentor Man) is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.

  • Secret Identity/Origin Story (2:41)
  • Biggest Superhero (8:20)
  • Second Career Choice (10:42)
  • Biggest Failure (12:06)
  • Awkward Testing Story (21:32)
  • Design Superpower (28:51)
  • Design Kryptonite (31:19)
  • Successful Culture Building (34:07)
  • Design Superhero Name (40:47)
  • Fight For Users (41:13)
  • Should designers get a BA (45:43)
  • Future Of UX Design (47:44)
  • Habit Of Success (50:10)
  • Invincible Resource (52:42)
  • Book Recommendation (55:08)
  • Best Advice (57:26)
  • Most Excited About (1:00:11)
  • Contact Info (1:03:50)

Continue reading 023: Good Design is Humble with Austin Knight

022: The Little Details can Make a Big Difference with Jordan Dobson

User Defenders podcast
User Defenders podcast
Prototyping
022: The Little Details can Make a Big Difference with Jordan Dobson
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User Defenders "Minutia" Jordan Dobson

Jordan Dobson inspires us to never stop learning and be generous in sharing knowledge with others. He encourages us to craft prototypes in order to gain valuable insight early and often. He challenges designers to gain empathy for their developers by learning a bit about code. He also shows us how the little details can make a big difference.

Jordan Dobson (Minutia) is a hybrid designer, developer and prototyping visionary with over 17 years of experience. He brings motion into visual, product & UI design to build amazing digital products. He’s a freelancer currently contracting at Skype. He’s worked at Microsoft and is also co-founder of the Seattle FramerJS Meetup. Back in the day he could ollie off a launch ramp clearing four trash cans & land it.

  • Secret Identity/Origin Story (2:16/5:18)
  • Biggest Superhero (13:44)
  • Second Career Choice (14:43)
  • Biggest Failure (16:47)
  • Awkward Testing Story (22:12)
  • Design Superpower (25:22)
  • Design Kryptonite (28:52)
  • Design Superhero Name (33:48)
  • Fight For Users (35:07)
  • Future Of UX Design (37:21)
  • Habit Of Success (39:50)
  • Coder Who Designs Or Designer Who Codes (42:34)
  • Should Designers (43:01)
  • Best Path To code (51:18)
  • Invincible Resource (54:28)
  • Book Recommendation (56:52)
  • Best Advice (58:29)
  • Listener Question (1:00:17)
  • Most Excited About (1:04:06)
  • Contact Info (1:06:33)

Continue reading 022: The Little Details can Make a Big Difference with Jordan Dobson

021: Designing for Happiness with Drew Lepp

User Defenders podcast
User Defenders podcast
Creativity
021: Designing for Happiness with Drew Lepp
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User Defenders "Pizazz" Drew Lepp

Drew Lepp encourages us to learn the business side of technology in order to achieve greater success with our designs. She encourages us to always know why we’re doing what we’re doing, and to be able to clearly articulate why every element on the page is there. She inspires us to fight on in our work especially when we grow weary because what we’re doing can make a world of difference in the lives of many. She also motivates us to be our authentic selves and to follow our values and what we think is important.

Drew Lepp (Pizazz) is the UX Director and Co-Founder at TimeKat which is a delightful time tracking, task and project management tool. She’s runs her own UX Design consulting biz where she designs incredibly beautiful and usable digital experiences. She believes in putting her heart into everything she creates while focusing on delivering thoughtfully simple experiences that are engaging, compelling, memorable and fun. She lives almost entirely on sugary snacks.

  • Secret Identity/Origin Story (2:27)
  • Biggest Superhero (12:02)
  • Second Career Choice (14:18)
  • Biggest Failure (17:38)
  • How Do You Measure Delight? (26:04)
  • Awkward Testing Story (30:38)
  • Design Superpower (36:05)
  • Design Kryptonite (38:30)
  • Fight For Users (49:10)
  • Design Superhero Name (52:55)
  • Future Of UX Design (54:10)
  • Habit Of Success (59:55)
  • Invincible Resource (1:02:30)
  • Book Recommendation (1:04:49)
  • Best Advice (1:08:00)
  • Advice On Color Usage (1:10:20)
  • Most Excited About (1:16:25)
  • Contact Info (1:18:26)

Continue reading 021: Designing for Happiness with Drew Lepp