New Season Teaser Reel

New Season Starts 6/12

If you’re seeing this on your podcast player, you can also watch the video here.

Greetings User Defenders!

The new season is starting June 12th and I could not be more excited to share it with you. So much so that I put together a teaser reel. Oh, and I put myself in front of a camera for the first time. Hope this is the start of a new trend for me.

Be sure to subscribe to the feed so you don’t miss these great episodes coming your way very soon!

I hope you enjoy this, and again thank you for being a faithful User Defender!

Until June 12th…fight on my friends!


Demystifying Public Speaking with Lara Hogan

Demystifying Public Speaking with Lara Hogan

“I saw a study that said speaking in front of a crowd is considered the number one fear of the average person. I found that amazing. Number two, was death. Death is number two? This means, to the average person, if you have to be at a funeral, you would rather be in the casket than doing the eulogy.” – Jerry Seinfeld

If you’re a “normal” human being and not a sociopath like Dexter, even the mere thought of public speaking makes you want to crawl under a desk with your favorite blankie and hide. But yet still, the you can’t escape the thought. It nags at you. It beckons you to share what you know. Because you know something in a way others don’t that could really help them on their journey. If that sounds familiar, and you (like me) have been feeling stirred up about public speaking and aren’t sure where to begin or how to overcome your nerves…this special episode is just for you.

Read more Demystifying Public Speaking with Lara Hogan

Hooked: How To Build Habit-Forming Products with Nir Eyal

Nir Eyal Author Of Hooked: How To Build Habit Forming Products on User Defenders

I have a listener survey and one of you suggested Nir Eyal as a superguest. Today (thanks to your suggestion) I got to interview the man himself. Nir is the author of the buzz-worthy book Hooked: How To Build Habit-Forming Products.

Nir did not disappoint. The guy is a wealth of knowledge and you’ll notice listening to him that he’s definitely got his 10,000 hours focusing on the fascinating topic of behavioral design. How do we design products that hook our users and create healthy habits? Should designers of addictive and potentially unsafe products be a little more vocal about offering help to its users? We touch on these provocative topics and much more in today’s episode!

Read more Hooked: How To Build Habit-Forming Products with Nir Eyal

Design For Real Life

Design for Real Life

Design for Real Life is a profound and inspiring book. The more things become automated and robotic, the more evident the need to remain human becomes. This book compels us to strive to stay human especially in our approach to how we design for other humans. It deeply challenges the long-held status-quo of resistance to serving so-called edge-cases in our work. It shines a floodlight on our biases that prevent us from looking at the harmful effects our design decisions can have on others when they lack thoughtfulness, compassion & empathy.

Sara Wachter-Boettcher is a content strategy consultant, writer, and the former editor-in-chief of A List Apart. She is the author of Content Everywhere from Rosenfeld Media. She’s also a frequent conference speaker and content strategy workshop facilitator. She’s lived in South Philly for three years, but has still never had a cheesesteak.

Eric Meyer has been working on the web since late 1993 and is an internationally recognized expert on HTML, CSS, and web standards. He’s a widely read author and the founder of Complex Spiral Consulting. He’s technical lead at Rebecca’s Gift, non-profit organization dedicated to providing healing family vacations after the death of a child. He’s also the co-founder of one of my favorite Web conferences…An Event Apart. His first paying gig was working the fry station at a very busy McDonald’s.

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Editing by Chris Combs | Music by Wyman Gentry