035: Minding the Product Gap with Samuel Hulick

Product Design
Product Design
035: Minding the Product Gap with Samuel Hulick
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User Defenders "Mr. Helpful" Samuel Hulick

Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that the effort put into building the software is not wasted in the onboarding experience. He also inspires us to stay curious, and always be learning.

Samuel Hulick is the man behind UserOnboard.com where he creates popular teardowns of onboarding user flows on some of the most popular digital products around. He’s also an author of a book he’s definitely the authority on called “The Elements of User Onboarding”. He’s a consultant, UX designer and front-end developer based out of beautiful Portland, Oregon. He’s also a prolific writer publishing some pretty viral posts on Medium these days. You might be surprised to learn that Samuel is a high-school drop out.

  • Secret Identity/Origin Story (5:04)
  • Onboarding Defined (9:30)
  • Biggest Superhero (16:08)
  • Biggest Failure (17:00)
  • Weirdest Teardown (32:00)
  • Design Superpower (39:20)
  • Design Kryptonite (41:24)
  • Design Superhero Name (42:40)
  • Habit Of Success (48:30)
  • Invincible Resource (50:23)
  • How Much Is Too Much (52:00)
  • Best Advice (64:20)

LINKS
Samuel’s Personal Twitter
Samuel’s Professional Twitter
Samuel’s Website
Product People, Mind the Gap! [ARTICLE]
Never Mix Up Features with Benefits Ever Again [ARTICLE]
The Art of Building (or Burning) Product Bridges [ARTICLE]
Kathy Sierra (Business of Software 2009) [VIDEO]
Extra Credits (YouTube) [VIDEO]

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