071: User Defenders Live – A Panel on Design Accessibility, Diversity & Ethics with Mina Markham, Derek Featherstone and Farai Madzima

User Defenders podcast
Accessibility
071: User Defenders Live – A Panel on Design Accessibility, Diversity & Ethics with Mina Markham, Derek Featherstone and Farai Madzima
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An Event Apart - A Panel on Design Accessibility, Diversity & Ethics with Mina Markham, Derek Featherstone and Farai Madzima

Prefer to watch the video from An Event Apart?

I had the great honor of being invited back to An Event Apart Denver (2019) to record a live podcast episode with Mina Markham, Farai Madzima, & Derek Featherstone on the important topics of Accessibility, Design Inclusion & Ethics, Hiring & Retaining Diverse Talent and Landing a Job in UX.

Amazingly, we were able to cover all of this in just under an hour!

Thanks to the co-founders of An Event Apart, Jeffrey Zeldman + Eric Meyer for letting me share a stage I’ve revered for over a decade now, thanks to Toby, Marci, Mike & company for the amazing work behind the scenes at every AEA event. Also, very special thanks to Todd Libby for capturing this amazing 4K video on his new iPhone he got just to do this for me. 🤗

Continue reading 071: User Defenders Live – A Panel on Design Accessibility, Diversity & Ethics with Mina Markham, Derek Featherstone and Farai Madzima

066: Is Web Design Dead? with Jeffrey Zeldman

User Defenders podcast
Web Design
066: Is Web Design Dead? with Jeffrey Zeldman
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Jeffrey Zeldman answers the provocative question, “Is Web Design Dead?”. He enlightens us to what the Web was, where it’s at now, and where it could go in the future. He touches on the many short-sighted predictions that tend to prod our delicate psyches such as automation and new technologies poised to replace Web Designers. He encourages us to ignore the rhetoric and continue to learn as tools change how Web Design is done. He also emphasizes that the Web was built on sharing, and that we must continue to share if we want to not only protect its spirit, but keep it alive and thriving.

Jeffrey Zeldman is the Godfather of Web Design, and unquestionably the greatest friend of the Web. He’s a guy behind highly esteemed Web Design content initiatives such as A List Apart, An Event Apart and A Book Apart. He’s a prolific speaker and heavily influential blogger. He’s the Author of the our industry’s staple: Designing with Web Standards. He’s the host of The Big Web Show. He’s also the founder of renown Web Design studio Happy Cog. Back in the day, he played synth and Casiotone with The Insect Surfers, a DC post-punk techno-surf band.

  • Godfather of Web Design (3:58)
  • Is Web Design Dead? (5:58)
  • Moving to In-House Design (12:59)
  • Opposition (21:25)
  • How’d It Make You Feel? (26:14)
  • Ask Customer Service First (31:20)
  • Small Business Owners and The Web (39:27)
  • Early Days of The Web (41:13)
  • Keeping the Spirit Alive (49:40)

Continue reading 066: Is Web Design Dead? with Jeffrey Zeldman

An Episode Apart with Eric Meyer and Jeffrey Zeldman

User Defenders podcast
User Defenders podcast
Special Episodes
An Episode Apart with Eric Meyer and Jeffrey Zeldman
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An-Event-Apart-Denver-Special-Edition

On this special episode, Eric Meyer, Jeffrey Zeldman and I discuss the premiere web and UX design conference they started over a decade ago. We talk about the game-changing innovations that have come out of An Event Apart, as well as what to expect at the very first Denver appearance on December 11-13, 2017.

WHO ATTENDS AN EVENT APART?
An Event Apart (AEA) attendees are UX professionals, developers, and designers—including interaction designers, graphic designers, and UI designers. Project managers, writer/editors, marketers, strategists, and even site owners and clients attend. This wide spectrum of roles speaks to the uniquely comprehensive and multi-disciplinary nature of this single-track event.

AEA attendees, like other conference attendees, want to improve job skills and make new community and business connections in an intense and fun environment. But unlike the typical conference goer, AEA attendees have that gleam in their eye that comes from the belief that through advocacy and hard work, they can make a meaningful difference.

LINKS
An Event Apart Denver
An Opportunity Apart
Persuading Your Boss
New A List Apart wants you!


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USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.

020: Stay Enchanted with Jeffrey Zeldman (Part II)

User Defenders podcast
Web Design
020: Stay Enchanted with Jeffrey Zeldman (Part II)
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User Defenders "Zeld Man" Jeffrey Zeldman

Don’t miss Part I of this unforgettable interview with Jeffrey Zeldman.

Jeffrey Zeldman inspires us to not underestimate our users by always testing our assumptions–because we’re often wrong. He reminds us of the tremendous value of writing and synthesizing our thoughts. He teaches us to never underrate our gut instincts. He also encourages us to stay enchanted in our work.

Jeffrey Zeldman is the Godfather of Web Design, and unquestionably the greatest friend of the Web. He’s a guy behind highly esteemed Web Design content initiatives such as A List Apart, An Event Apart and A Book Apart. He’s a prolific speaker and heavily influential blogger. He’s the Author of the our industry’s staple: Designing with Web Standards. He’s the host of The Big Web Show. He’s also the founder of renown Web Design studio Happy Cog. Back in the day, he played synth and Casiotone with The Insect Surfers, a DC post-punk techno-surf band.

LINKS
Jeffrey’s Twitter
Jeffrey’s Website

[RESOURCE] I think it’s your brain. Everything else is replaceable. If you’re bored, start learning something new. If you’re bored, you shouldn’t be in this field. If you’re restless and easy easily distracted–that’s good. That means you’ll keep learning.
[BOOK] Don’t Make Me Think

Continue reading 020: Stay Enchanted with Jeffrey Zeldman (Part II)

020: Stay Enchanted with Jeffrey Zeldman (Part I)

User Defenders podcast
Web Design
020: Stay Enchanted with Jeffrey Zeldman (Part I)
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User Defenders "Zeld Man" Jeffrey Zeldman

Don’t miss Part II of this unforgettable interview with Jeffrey Zeldman.

Jeffrey Zeldman dives deep into his origin story to enlighten us on how he got started on the Web. He inspires us to not get caught up in the buzzwords, but to keep it simple and clear. He also gets vulnerable to reveal how overcoming his biggest failure has led to his greatest successes.

Jeffrey Zeldman is the Godfather of Web Design, and unquestionably the greatest friend of the Web. He’s a guy behind highly esteemed Web Design content initiatives such as A List Apart, An Event Apart and A Book Apart. He’s a prolific speaker and heavily influential blogger. He’s the Author of the our industry’s staple: Designing with Web Standards. He’s the host of The Big Web Show. He’s also the founder of renown Web Design studio Happy Cog. Back in the day, he played synth and Casiotone with The Insect Surfers, a DC post-punk techno-surf band.

LINKS
Jeffrey’s Twitter
Jeffrey’s Website


DESIGN SUPERPOWER
I think it’s my ability to talk and communicate. I never learn the buzzwords. As long as I’ve been in this field, I still speak in down-to-earth terms and I think it’s really helpful. I went through a period of extreme pretension in my early 20’s in the way I expressed myself. I wanted everyone to know how smart I was it was…like the one thing about myself that I was proud of I guess–and man it’s a big mistake. I’m able to listen, synthesize and feed-back what seems to be happening in a way that makes sense.

DESIGN KRYPTONITE
Bullying. People can steamroller me. I hire good people, let them do what they do, and try not to interfere. My worst characteristic is that I’m not always strong enough with my people. I’m better with clients. I’m not afraid of clients–it’s mainly people that I’m close to, and I don’t want to confront them.

SUPERHERO NAME
Zeld Man

HOW DO YOU FIGHT FOR YOUR USERS?
It’s a combination of listening, research, testing, and also just gut instinct. I don’t want to underrate gut instinct. I think you have to have a tremendous instinct as a designer, and say I wouldn’t do it this way. And then you have to test those assumptions because you’re often wrong. The longer we’re designers, the more we think differently about other people and therefore the natural way we would do something isn’t the way that everyone else would do it. You have to have a feeling for what things work, and then you have to test. I think we underestimate users a lot.

FUTURE OF UX
I think all the principles we’ve been discussing are going to stay the same. We’re still going to be facilitating people uploading their own content and interacting with their friends’ content. We’re still going to be facilitating people watching professional content, and reading professional content. There’ll be a continual blurring of the the lines between both. More wearables, smaller screens like watches. They’re going to be more things we interact with using part of our bodies. Where we interact without looking at something. There will be many more sensors in place to make people’s lives easier, more convenient and more fulfilling. Those are the challenges. The other challenges are keeping it human. I think we’re going to have to be protecting people, and liberating and empowering, but not enslaving. And that’s always tricky.

HABIT OF SUCCESS
Writing. I would not know what I believed if I didn’t write it down and express it. I wouldn’t have design opinions. I love instincts and working on instincts, but I really need to use words to just step back from the trance of doing design as a physical practice.

BEST ADVICE
Don’t be discouraged. Don’t stop. And don’t settle.


SUBSCRIBE TO AUTOMATICALLY RECEIVE NEW EPISODES
Apple Podcasts | Spotify | Pandora | Amazon Music | Stitcher | Android | Google Podcasts | RSS Feed

USE YOUR SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on Apple Podcasts? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the newsletter for superguest announcements and more, occasionally.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry