035: Minding The Product Gap with Samuel Hulick

User Defenders "Mr. Helpful" Samuel Hulick

Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that the effort put into building the software is not wasted in the onboarding experience. He also inspires us to stay curious, and always be learning.

Samuel Hulick is the man behind UserOnboard.com where he creates popular teardowns of onboarding user flows on some of the most popular digital products around. He’s also an author of a book he’s definitely the authority on called “The Elements of User Onboarding”. He’s a consultant, UX designer and front-end developer based out of beautiful Portland, Oregon. He’s also a prolific writer publishing some pretty viral posts on Medium these days. You might be surprised to learn that Samuel is a high-school drop out.

  • Secret Identity/Origin Story (5:04)
  • Onboarding Defined (9:30)
  • Biggest Superhero (16:08)
  • Biggest Failure (17:00)
  • Weirdest Teardown (32:00)
  • Design Superpower (39:20)
  • Design Kryptonite (41:24)
  • Design Superhero Name (42:40)
  • Habit Of Success (48:30)
  • Invincible Resource (50:23)
  • How Much Is Too Much (52:00)
  • Best Advice (64:20)

LINKS
Samuel’s Personal Twitter
Samuel’s Professional Twitter
Samuel’s Website
[ARTICLE] Product People, Mind the Gap!
[ARTICLE] Never Mix Up Features with Benefits Ever Again
[ARTICLE] The Art of Building (or Burning) Product Bridges
[TALK] Kathy Sierra (Business of Software 2009)
[RESOURCE] Extra Credits (YouTube)

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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Read more 035: Minding The Product Gap with Samuel Hulick

034: Great Products Start With Empathy with Jonathan Pimento

User Defenders "Photoshop Ninja" Jonathan Pimento

Jonathan teaches us how product managers are the glue between design and engineering. He reminds us that the most important role we can play in the success of a product is being a voice for the customer. He encourages us to never give up on our personal projects. He also motivates us as designers to always stay inspired.

Jonathan Pimento is a Product Manager for Adobe XD. He has a deep passion for design, technology and their intersection. In 2009, he had to pick one of his passions to pursue academically so he chose computer engineering at the University Of Mumbai. He’s been a freelancer, worked with a few startups and has taken many small steps up the big ladder. Solving problems and connecting with the end user is what drives this passion. His interests span across design to writing code, and balancing both with research & data. He also enjoys running and swimming on the weekends.


LINKS
Jonathan’s Twitter
Jonathan’s Website
Signal Noise (Portfolio of James White)
[RESOURCES] Dribbble
[READING] UserTesting.com, Twitter, Medium, Airbnb Lottie


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Read more 034: Great Products Start With Empathy with Jonathan Pimento

029: Be Relentless with Ling Lim

User Defenders "UX Lifter" Ling Lim

Ling Lim inspires us to be relentless in our pursuit of the person we want to become. She teaches us to create products that connect with our users and their lives by becoming them as much as possible. She challenges us to not sacrifice the sentimental quality of a product when we design for it in the future. She also motivates us to take care of ourselves outside of our work so we can continue to grow in our careers and personal lives.

Ling Lim is a Product Designer currently working at Yahoo based in San Francisco by way of Singapore with an award-winning background in architectural design. She is passionate about using design as a tool to highlight and solve social and urban issues. She mentors students, fellow designers and founders at design events including CascadeSF. When she’s not designing, she’s a competitive powerlifter, solo traveler, snowboarder, writer, and speaker. She also lives relentlessly, values integrity…and tight pants.

  • What Got You Into Lifting (2:41)
  • Secret Identity (3:38)
  • Origin Story (4:58)
  • Ways Architecture Influenced Design (8:59)
  • Do Designers Miss The Importance of Research (12:54)  
  • Biggest Superhero (16:36)
  • Second Career Choice (19:33)
  • Biggest Failure (20:53)
  • Failure Takeaway (25:53)
  • What Do You Say To Uninspired Designers (29:07)
  • Awkward Testing Story (33:49)
  • Design Superpower (34:26)
  • Design Kryptonite (36:10)
  • Design Superhero Name (38:35)
  • Fight For Users (40:28)
  • Future Of UX Design (41:49)
  • Habit Of Success (46:41)
  • How Do You Stay Inspired (47:58)
  • Invincible Resource (30:34)
  • Book Recommendation (49:14)
  • Best Advice (51:23)
  • Most Excited About (53:50)
  • Contact Info (54:37)

Read more 029: Be Relentless with Ling Lim

Hooked: How To Build Habit-Forming Products with Nir Eyal

Nir Eyal Author Of Hooked: How To Build Habit Forming Products on User Defenders

I have a listener survey and one of you suggested Nir Eyal as a superguest. Today (thanks to your suggestion) I got to interview the man himself. Nir is the author of the buzz-worthy book Hooked: How To Build Habit-Forming Products.

Nir did not disappoint. The guy is a wealth of knowledge and you’ll notice listening to him that he’s definitely got his 10,000 hours focusing on the fascinating topic of behavioral design. How do we design products that hook our users and create healthy habits? Should designers of addictive and potentially unsafe products be a little more vocal about offering help to its users? We touch on these provocative topics and much more in today’s episode!

Read more Hooked: How To Build Habit-Forming Products with Nir Eyal

026: We Are Not Our Users with Nikkel Blaase

 
User Defenders "Deep Thought" Nikkel Blaase

Nikkel Blaase reminds us that we are not our users. He encourages us to make time for deep thinking. He teaches us that without failing, there’s no learning. He guides us to not spend too much time figuring out a solution if we don’t know what the problem is. He shows us how creating value for our users creates value for our business. He also motivates us to never stop learning, practice as often as we can…and stay curious.

Nikkel Blaase (Deep Thought) is a product and interaction designer from Hamburg, Germany currently working at XING. He’s the founder of “Design Made For You” studio. He’s a fantastic writer who’s published viral articles on Medium, FastCoDesign and InVision. He’s passionate about bringing product thinking to the world of product development in order to as he says build products that people actually want. When he was a teenager, he played guitar in a punk rock band.

  • Secret Identity (2:55)
  • Origin Story (5:18)
  • Biggest Superhero (7:55)
  • What Is Product Thinking (9:26)
  • Second Career Choice (11:10)
  • Biggest Failure (12:08)
  • Do Designers Lack Empathy For Their Businesses? (17:32)
  • Awkward Testing Story (20:45)
  • Design Superpower (24:17)
  • Design Kryptonite (26:42)
  • Design Superhero Name (29:51)
  • Fight For Users (35:46)
  • Future Of UX Design (39:01)
  • Generalist vs. Specialist (44:05)
  • Habit Of Success (44:58 )
  • Invincible Resource (46:11)
  • Book Recommendation (48:24)
  • Favorite Conference (51:13)
  • Best Advice (52:20)
  • Most Excited About (54:07)
  • Next Big Blog Ideas (55:07)
  • Contact Info (56:00)

Read more 026: We Are Not Our Users with Nikkel Blaase