043: Making New Designers with Laura Klein

User Defenders podcast

User Defenders podcast - Laura Klein

Laura Klein shows us how User Experience happens whether we design it intentionally or not. She paints a picture of what the the future of UX Design looks like. She teaches us if we’re too close to a project, we ought to step back and let others do the research. She also uses a really effective medical analogy to remind us of the value of specialization.

BIO
Laura Klein fell in love with technology when she saw her first user research session over 20 years ago. Since then, she’s worked as an engineer, UX designer, and product manager in Silicon Valley for companies of all sizes. Her books, Build Better Products, and UX for Lean Startups help teams learn more about their users, and apply that knowledge to make products people use and love. She helps teams build products, advises early stage startups, and consults with companies that want to improve their research, UX, and product development processes. When she’s not working with clients, she’s blogging and podcasting at her site Users Know. Fun fact: She couldn’t use the working title of her first book because there was too much profanity in it.

  • Secret Identity (5:44)
  • Origin Story (10:56)
  • Where is Design Going? (16:04)
  • Do Titles Matter? (24:50)
  • It Just Works? (29:20)
  • Is Everyone a Designer? (32:56)
  • What Drew you to User Research? (39:16)
  • Awkward Testing Story (44:44)
  • Listener Question? (49:58)
  • Habit of Success (55:42)
  • Invincible Resource (59:24)
  • Recommended Book (63:00)
  • Best Advice (65:30)
  • Contact Info (68:55)

LINKS
Laura’s Twitter
Laura’s Website
Laura’s podcast (What’s Wrong with UX?)
Build Better Products
Mixed Reality & the Future of Design

RESOURCE
Sticky notes & Mural.co

BOOK
Radical Focus


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.


Continue reading 043: Making New Designers with Laura Klein

036: No Designer Left Behind with Nick Finck

User Defenders podcast

User Defenders "UX-Toreador" Nick Finck

Nick Finck teaches us the value of being a connector, and mentoring other designers. He gives us a really compelling, dare I say accurate look into the future of UX. He inspires us to make sure we unplug every once in a while. He also motivates us to find the sweet spot between users, the business, and technology.

Nick Finck at the time of this interview was the Product Design Manager at Facebook. Now, he’s a User Experience Design Immersive Instructor at General Assembly. Prior to Facebook, he was Head of User Experience at Amazon Web Services. He’s been working on the web for two decades solving complex problems for Fortune 500 companies such as Adobe, Intel, REI, Boeing, Google, and Oprah.com. He spent one of those decades also running one of our community’s leading blogs in the early days called Digital Web Magazine. He’s been an active speaker since 2001, who’s spoken at many of our esteemed conferences. He recently started a really exciting project called “UX for Change” with a two-fold goal: to bridge the experience gap many designers have after graduation, and address the mentor deficiency. He also happens to be runner up for Seattle’s Sexiest Geek thwarted by none other than “The Oatmeal’s” Matthew Inman.

  • Secret Identity/Origin Story (4:13)
  • What Inspired Your Career? (6:12)
  • Biggest Superhero (11:20)
  • Second Career Choice (14:00)
  • Biggest Failure (15:33)
  • What Do You Look For When Hiring? (20:40)
  • Awkward Testing Story (26:44)
  • Design Superpower / Superhero Name (33:23)
  • Design Kryptonite (36:56)
  • Fight For Users (41:28)
  • Future Of UX Design (46:58)
  • Rise Against The Machines? (54:28)
  • Habit Of Success (58:22)
  • UX For Change (62:13)
  • Book Recommendation (70:54)
  • Invincible Resource (73:12)
  • Best Advice (74:40)
  • Contact Info (77:35)

LINKS
Nick’s Twitter
Nick’s Facebook
Nick’s Website
UX for Change
We Make Seattle
[RESOURCE] People
[BOOKS] Design Is a JobA Project Guide to UX Design

BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

RealtimeBoard
Whiteboard. Finally in your browser. The simplest visual collaboration platform for agile product teams, UX/UI designers, project leaders, marketers and creatives. Try it free!


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Continue reading 036: No Designer Left Behind with Nick Finck

035: Minding the Product Gap with Samuel Hulick

User Defenders podcast

User Defenders "Mr. Helpful" Samuel Hulick

Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that the effort put into building the software is not wasted in the onboarding experience. He also inspires us to stay curious, and always be learning.

Samuel Hulick is the man behind UserOnboard.com where he creates popular teardowns of onboarding user flows on some of the most popular digital products around. He’s also an author of a book he’s definitely the authority on called “The Elements of User Onboarding”. He’s a consultant, UX designer and front-end developer based out of beautiful Portland, Oregon. He’s also a prolific writer publishing some pretty viral posts on Medium these days. You might be surprised to learn that Samuel is a high-school drop out.

  • Secret Identity/Origin Story (5:04)
  • Onboarding Defined (9:30)
  • Biggest Superhero (16:08)
  • Biggest Failure (17:00)
  • Weirdest Teardown (32:00)
  • Design Superpower (39:20)
  • Design Kryptonite (41:24)
  • Design Superhero Name (42:40)
  • Habit Of Success (48:30)
  • Invincible Resource (50:23)
  • How Much Is Too Much (52:00)
  • Best Advice (64:20)

LINKS
Samuel’s Personal Twitter
Samuel’s Professional Twitter
Samuel’s Website
[ARTICLE] Product People, Mind the Gap!
[ARTICLE] Never Mix Up Features with Benefits Ever Again
[ARTICLE] The Art of Building (or Burning) Product Bridges
[TALK] Kathy Sierra (Business of Software 2009)
[RESOURCE] Extra Credits (YouTube)

BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

RealtimeBoard
Whiteboard. Finally in your browser. The simplest visual collaboration platform for agile product teams, UX/UI designers, project leaders, marketers and creatives. Try it free!


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Continue reading 035: Minding the Product Gap with Samuel Hulick

034: Great Products Start with Empathy with Jonathan Pimento

User Defenders podcast

User Defenders "Photoshop Ninja" Jonathan Pimento

Jonathan teaches us how product managers are the glue between design and engineering. He reminds us that the most important role we can play in the success of a product is being a voice for the customer. He encourages us to never give up on our personal projects. He also motivates us as designers to always stay inspired.

Jonathan Pimento is a Product Manager for Adobe XD. He has a deep passion for design, technology and their intersection. In 2009, he had to pick one of his passions to pursue academically so he chose computer engineering at the University Of Mumbai. He’s been a freelancer, worked with a few startups and has taken many small steps up the big ladder. Solving problems and connecting with the end user is what drives this passion. His interests span across design to writing code, and balancing both with research & data. He also enjoys running and swimming on the weekends.


LINKS
Jonathan’s Twitter
Jonathan’s Website
Signal Noise (Portfolio of James White)
[RESOURCES] Dribbble
[READING] UserTesting.com, Twitter, Medium, Airbnb Lottie


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Continue reading 034: Great Products Start with Empathy with Jonathan Pimento

029: Be Relentless with Ling Lim

User Defenders podcast

User Defenders "UX Lifter" Ling Lim

Ling Lim inspires us to be relentless in our pursuit of the person we want to become. She teaches us to create products that connect with our users and their lives by becoming them as much as possible. She challenges us to not sacrifice the sentimental quality of a product when we design for it in the future. She also motivates us to take care of ourselves outside of our work so we can continue to grow in our careers and personal lives.

Ling Lim is a Product Designer currently working at Yahoo based in San Francisco by way of Singapore with an award-winning background in architectural design. She is passionate about using design as a tool to highlight and solve social and urban issues. She mentors students, fellow designers and founders at design events including CascadeSF. When she’s not designing, she’s a competitive powerlifter, solo traveler, snowboarder, writer, and speaker. She also lives relentlessly, values integrity…and tight pants.

  • What Got You Into Lifting (2:41)
  • Secret Identity (3:38)
  • Origin Story (4:58)
  • Ways Architecture Influenced Design (8:59)
  • Do Designers Miss The Importance of Research (12:54)  
  • Biggest Superhero (16:36)
  • Second Career Choice (19:33)
  • Biggest Failure (20:53)
  • Failure Takeaway (25:53)
  • What Do You Say To Uninspired Designers (29:07)
  • Awkward Testing Story (33:49)
  • Design Superpower (34:26)
  • Design Kryptonite (36:10)
  • Design Superhero Name (38:35)
  • Fight For Users (40:28)
  • Future Of UX Design (41:49)
  • Habit Of Success (46:41)
  • How Do You Stay Inspired (47:58)
  • Invincible Resource (30:34)
  • Book Recommendation (49:14)
  • Best Advice (51:23)
  • Most Excited About (53:50)
  • Contact Info (54:37)

Continue reading 029: Be Relentless with Ling Lim