062: UX School of No B.S. with Joe Natoli

User Defenders podcast
Land a Job in UX
062: UX School of No B.S. with Joe Natoli

Welcome to Joe Natoli’s UX School of No B.S. Class is now in session. Joe reveals that there’s no limit to how far any UX’er with a healthy dose of grit and resilience can go. He puts jargon in a choke-hold, then proceeds to drop-kick it in the privates! He inspires us to be like Tom Hanks in “Big”…never afraid to ask questions for the betterment of the people and project. He motivates us to apply for any job we truly want, especially when we feel unqualified for it. He also teaches us how leaving a legacy should never start with one foot in the grave, it starts right here…right now!

Joe Natoli is a UX consultant, author and speaker. Everything he does is born from nearly three decades of consulting with and training the UX, design and product development teams of some of the world’s largest organizations. Every aspect of his training and consulting approach revolves around one single, critical idea: Great UX isn’t the result of what you do with your hands — it’s the result of how you use what’s between your ears. Change the way you THINK about the design and development decisions you make and you take the first step to infusing great UX into everything you do. Joe delivers practical advice delivered in clear, jargon-free language. Methods and advice that work in the messy reality of the real world, where we don’t always have the time, budget or approval we’d like. Fun-fact about Joe: He has nearly 2,000 hours of unreleased instrumental compositions, including classical music,that he still hasn’t worked up the courage to release into the world.

  • What Do You Like to Do When You’re Not Working? (7:42)
  • What Inspired You to Pursue a Career in This Field? (10:34)
  • How Do You Get an Entry Level Job That Requires 3-5 Years of Experience? (34:28)
  • What Is It About Jargon That Drives You Nuts? (47:31)
  • One Definition of What UX Is (1:01:15)
  • What Value Do Older UXers Bring to the Table? (1:08:16)
  • UX Advice for Juniors in the Field (1:13:15)
  • The One Thing You Wish You Knew When You Started (1:17:32)
  • If You Had One Word for Folks Trying to Get into UX, What Would That Be? (1:20:16)

Continue reading 062: UX School of No B.S. with Joe Natoli

060: Improv & UX?! Yes, and… with Mike Gorgone

User Defenders podcast
060: Improv & UX?! Yes, and... with Mike Gorgone

Mike Gorgone unleashes his impromptu playbook to rescue us from our most unwelcome critic…ourselves. He teaches us how marrying the two seemingly disparate concepts of improv & UX, can help us break free from the crippling self-doubt that keeps us from our best collaborations. Yes, and he shows us how fun kills fear. He also reveals how even the “bad ideas” can lead us to great ones while building a fantastic UX punchline worthy of a standing ovation.

Mike Gorgone is someone who loves being part of a creative, supportive and collaborative design team that builds engaging experiences for digital products at a company that fosters a culture that values design thinking and makes it a priority in how the company runs and solves problems. He currently gets to do all of the above in the Experience Design (XD) Group at EY. He discovered Improv when he lived in Chicago and started taking classes at Second City and iO (formerly improvOlympic). Improv taught him how to be present and more aware of the moment as well as how to listen and absorb information instead of just listening to respond. I also learned (and frequently witnessed) that a group can create more amazing and incredible work when collaborating together in a non-judgmental and supportive manner than any of those individuals could have created working alone.

  • What Got You into Improv? (3:47)
  • What Was the Aha Moment That Inspired You to Combine Improv with UX? (7:43)
  • Are You Also Presenting at These Workshops? (9:44)
  • Are You Writing a Book on This Topic? (10:09)
  • Workshop Topics (11:09)
  • Where Does Improv Fit in the Design Process? (18:01)
  • How Does the Yes And Exercise Work? (20:57)
  • Coaching Through the Fears of Doing Improv (26:47)
  • Feeling Safe About Ideas in the Workplace (32:36)
  • What Can Help to Make You Better at Improv? (38:56)
  • How Can We Use This in the Field? (42:09)
  • Final Thoughts (51:50)

Continue reading 060: Improv & UX?! Yes, and… with Mike Gorgone

Imposter Syndrome: Why We Have it, and How to Kick it in the Privates!

User Defenders podcast
Personal Growth
Imposter Syndrome: Why We Have it, and How to Kick it in the Privates!

Imposter Syndrome: Why We Have it, and How to Kick it in the Privates on User Defenders podcast

Imposter Syndrome is a very common and unwelcome condition especially among creative people. In Jason Ogle’s very first monologue episode, he…wait, it’s me writing this (and my voice matters, dog gonnit!)…I tackle the important, and very common condition among creative people known as imposter syndrome. I address what it is, why we have it, and how to kick it in the privates!

Continue reading Imposter Syndrome: Why We Have it, and How to Kick it in the Privates!

052: Shining a Light on Black Designers with Tim Hykes

User Defenders podcast
Personal Growth
052: Shining a Light on Black Designers with Tim Hykes

Tim Hykes shines a light on black designers. He shows us how an inspiring idea, and a lot of hard work can make a huge impact. He inspires us to challenge everything, especially the status quo. He motivates us to not wait to be asked to solve a problem, but to be a self-starter and solve it. He also teaches us how being a great designer starts with being a great person.

Timothy Hykes aka Tim Hykes is a User Experience designer and Illustrator working in Saint Louis, Missouri. He’s had the pleasure of seeing his work featured on FastCompany, Adobe, nationally with AIGA, InVision App, and socially with Behance and many other sites and publications. He is nationally known for his side projects which includes the 28 Days of Black Designers project, the Design + Diversity conference, and podcast, the #WeStandTogether project, and on YouTube on the Tim Hykes channel. A fun fact about Tim is that he’s really shy in a one on one situation.

  • Secret Identity (6:55)
  • Criminal Justice Background (11:47)
  • Why the Web/UX? (13:47)
  • Racist Hand Soap?! (17:00)
  • 28 Days of Black Designers (20:39)
  • Why aren’t there more Black Designers? (26:17)
  • Design Superpower (38:11)
  • Design Kryptonite (40:05)
  • UX Superhero Name (42:51)
  • Fights for Users (44:09)
  • Habit of Success (48:07)
  • Invincible Resource (56:11)
  • Recommended Book (57:30)
  • Best Advice (60:21)
  • Contact Tim Hykes (64:10)

Continue reading 052: Shining a Light on Black Designers with Tim Hykes

050: We Can Be Heroes with Jason Ogle

User Defenders podcast
050: We Can Be Heroes with Jason Ogle

Jason Ogle shows us how we can all be design superheroes with the right mindset. He reveals how grit trumps talent, every day. He reminds us of the peril that bad leadership and ego can have on a team and organization. He challenges us to never stop fighting for our users. He also inspires us to be a catalyst for our community.

Jason Ogle is human, not dancer. He fails early, and learns often. He’s a growth-minded, avid reader and listener whose vehicle is a rolling university, and a biz-minded, strategic designer who loves to make life better for his users. He’s a passionate user defender who fights for the users who are victims of bad design decisions. He’s an influential podcaster who uses the enchanting magic of audio to inspire and equip an audience of hungry and ambitious designers. He’s an evocative (often contrarian) writer who believeth in the power of the written word. He’s a self-aware and highly empathic servant-leader who believes that humans are so much more than resources. He’s also a loving husband, father of seven (one’s in heaven), and thankful believer who has a personal relationship with the Creator of the Universe. Fun fact: He once had to get a manicure to be a hand-model for a tech ad, and he has a rare essay titled “Altars of Satan” given to him and signed by Eldridge Cleaver.

  • Secret Identity (6:49)
  • Origin Story (11:14)
  • Biggest Superhero (21:31)
  • Biggest Failure (28:51)
  • Awkward Testing Story (35:06)
  • Design Superpower (40:35)
  • Design Kryptonite (43:04)
  • UX Superhero Name (49:16)
  • Fights for Users (57:09)
  • Habit of Success (61:28)
  • Recommended Book (67:10)
  • Best Advice (69:58)

Continue reading 050: We Can Be Heroes with Jason Ogle