037: Design in Life or Death Situations with Andy Vitale

User Defenders podcast

User Defenders "UXecutioner" Andy Vitale

Andy Vitale is using design to literally save lives. He shows us how empathy is the key to any product’s success. He motivates us to stay driven, and bring our own seat to the table. He shows us how true leaders take the time to understand what drives their team. He inspires us to always keep the user at the forefront of our designs, and to be comfortable with discomfort.

ABOUT ANDY
Andy Vitale is a UX Design Principal at 3M, where he is focused on translating human insights into actionable experiences in order to improve the healthcare industry. He is responsible for leading a team that creates immersive, emotional experiences for 3M Health Care’s enterprise solutions. With 17 years of experience in the design industry, Andy has held multiple roles as a designer, entrepreneur, education department chair and team leader. He’s developed strategies and design solutions for diverse organizations ranging from startups to Fortune-ranked companies. He’s a relentless user experience evangelist, driven by a shared vision and a user-centered passion. Fun Fact: He was involved in the professional wrestling business for quite a long time, starting out as a wrestler and working his way to behind the scenes. Not-so-fun fact: He was working at a company that suffered the first anthrax attack in the United States back in 2001.

TIMESTAMPS
– Secret Identity/Origin Story (2:37)
– Biggest Superhero (13:26)
– Biggest Failure (18:59)
– Awkward Testing Story (29:57)
– What Do You Do at 3M? (31:44)
– Design Superpower (41:22)
– Design Kryptonite (44:23)
– How Do You Manage Timelines? (47:17)
– Design Superhero Name (53:01)
– Fight For Users (55:17)
– What’s a Customer Journey Map? (57:33)
– Habit Of Success (60:07)
– Invincible Resource (63:38)
– Book Recommendation (66:43)
– Best Advice (69:34)
– Contact Info (70:49)

LINKS
Andy’s Twitter
Andy’s LinkedIn

[RESOURCE] People
[BOOK] Banish Your Inner Critic


BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

RealtimeBoard
Whiteboard. Finally in your browser. The simplest visual collaboration platform for agile product teams, UX/UI designers, project leaders, marketers and creatives. Try it free!


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Continue reading 037: Design in Life or Death Situations with Andy Vitale

Cultivating a Creative Culture with Justin Dauer

User Defenders podcast

Cultivating a Creative Culture with Justin Dauer

  • Cultivating-A-Creative-Culture-by-Justin-Dauer-Book
  • Buy the Book

    Buy Justin’s great book through my Amazon affiliate link, and help User Defenders at no additional cost to you. Win/win!

    Buy Book

“We create human-centered interactions and experiences in our field. Empathetic purpose drives our every decision. Mobile First? In reality, it’s humans first. This same mentality, turned inward, forms the cornerstone of something amazing: a creative culture.

Whether in a leadership role or as a member of the team, it’s a fact: a happy and well-supported employee is a fueled, charged, inspired creator.” – Excerpt from Cultivating a Creative Culture

Justin and I dive deep into the problems with creative cultures today. He answers important questions like:

  • What problems are you seeing in creative workplace cultures today?
  • What are the best questions you’ve found to ask to get a strong feel of the culture in an interview?
  • What are some clear indicators that it’s time to leave?
  • Can a creative not in senior leadership working in an awful culture actually affect change in their workplace?
  • Much more…

Where we hang our hat every day is one of the most important decisions in life. Unless we’re remote, we’ll spend more time at work than at home with our loved ones. If we find ourselves in a place that doesn’t trust, or value us or our contributions, and in fact may even be abusive in dealings with us–the stress could actually eventually kill us.

I’m very proud of this episode. If it helps even one of you Defenders avoid the pain of an unhealthy culture, and pushes you to as Justin says, “never settle” in your quest to find the culture that helps you thrive as a creative person–then whatever level of discomfort it may bring listening, was all worth it.

As Justin says in his essential book, “The passion for doing your best work is too precious to be extinguished by an unhealthy culture.”


LINKS
Justin’s Website
Justin’s Twitter
[ARTICLE] Resetting Agency Culture
[ARTICLE] Don’t Be Culture-Clubbed

BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

ABOUT JUSTIN
Justin Dauer is a passionate user advocate, designer, writer, and denim elitist from Chicago. Through bloodshot tunnel vision, he’s drawn from career experiences across agency side, client side, design studio, and pure tech to foster healthy, dynamic, supportive creative cultures. Crafting as the Vice President of UX & Development for bswift by day, his personal creative outlet by night (and day) is pseudoroom which also happens to be his Twitter handle. He eats a bowl of cereal every night before bed. Every. Night.


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Editing by Chris Combs

036: No Designer Left Behind with Nick Finck

User Defenders podcast

User Defenders "UX-Toreador" Nick Finck

Nick Finck teaches us the value of being a connector, and mentoring other designers. He gives us a really compelling, dare I say accurate look into the future of UX. He inspires us to make sure we unplug every once in a while. He also motivates us to find the sweet spot between users, the business, and technology.

Nick Finck at the time of this interview was the Product Design Manager at Facebook. Now, he’s a User Experience Design Immersive Instructor at General Assembly. Prior to Facebook, he was Head of User Experience at Amazon Web Services. He’s been working on the web for two decades solving complex problems for Fortune 500 companies such as Adobe, Intel, REI, Boeing, Google, and Oprah.com. He spent one of those decades also running one of our community’s leading blogs in the early days called Digital Web Magazine. He’s been an active speaker since 2001, who’s spoken at many of our esteemed conferences. He recently started a really exciting project called “UX for Change” with a two-fold goal: to bridge the experience gap many designers have after graduation, and address the mentor deficiency. He also happens to be runner up for Seattle’s Sexiest Geek thwarted by none other than “The Oatmeal’s” Matthew Inman.

  • Secret Identity/Origin Story (4:13)
  • What Inspired Your Career? (6:12)
  • Biggest Superhero (11:20)
  • Second Career Choice (14:00)
  • Biggest Failure (15:33)
  • What Do You Look For When Hiring? (20:40)
  • Awkward Testing Story (26:44)
  • Design Superpower / Superhero Name (33:23)
  • Design Kryptonite (36:56)
  • Fight For Users (41:28)
  • Future Of UX Design (46:58)
  • Rise Against The Machines? (54:28)
  • Habit Of Success (58:22)
  • UX For Change (62:13)
  • Book Recommendation (70:54)
  • Invincible Resource (73:12)
  • Best Advice (74:40)
  • Contact Info (77:35)

LINKS
Nick’s Twitter
Nick’s Facebook
Nick’s Website
UX for Change
We Make Seattle
[RESOURCE] People
[BOOKS] Design Is a JobA Project Guide to UX Design

BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

RealtimeBoard
Whiteboard. Finally in your browser. The simplest visual collaboration platform for agile product teams, UX/UI designers, project leaders, marketers and creatives. Try it free!


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Continue reading 036: No Designer Left Behind with Nick Finck

035: Minding the Product Gap with Samuel Hulick

User Defenders podcast

User Defenders "Mr. Helpful" Samuel Hulick

Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that the effort put into building the software is not wasted in the onboarding experience. He also inspires us to stay curious, and always be learning.

Samuel Hulick is the man behind UserOnboard.com where he creates popular teardowns of onboarding user flows on some of the most popular digital products around. He’s also an author of a book he’s definitely the authority on called “The Elements of User Onboarding”. He’s a consultant, UX designer and front-end developer based out of beautiful Portland, Oregon. He’s also a prolific writer publishing some pretty viral posts on Medium these days. You might be surprised to learn that Samuel is a high-school drop out.

  • Secret Identity/Origin Story (5:04)
  • Onboarding Defined (9:30)
  • Biggest Superhero (16:08)
  • Biggest Failure (17:00)
  • Weirdest Teardown (32:00)
  • Design Superpower (39:20)
  • Design Kryptonite (41:24)
  • Design Superhero Name (42:40)
  • Habit Of Success (48:30)
  • Invincible Resource (50:23)
  • How Much Is Too Much (52:00)
  • Best Advice (64:20)

LINKS
Samuel’s Personal Twitter
Samuel’s Professional Twitter
Samuel’s Website
[ARTICLE] Product People, Mind the Gap!
[ARTICLE] Never Mix Up Features with Benefits Ever Again
[ARTICLE] The Art of Building (or Burning) Product Bridges
[TALK] Kathy Sierra (Business of Software 2009)
[RESOURCE] Extra Credits (YouTube)

BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

RealtimeBoard
Whiteboard. Finally in your browser. The simplest visual collaboration platform for agile product teams, UX/UI designers, project leaders, marketers and creatives. Try it free!


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

Continue reading 035: Minding the Product Gap with Samuel Hulick

New Season Teaser Reel

User Defenders podcast

New Season Starts 6/12

If you’re seeing this on your podcast player, you can also watch the video here.

Greetings User Defenders!

The new season is starting June 12th and I could not be more excited to share it with you. So much so that I put together a teaser reel. Oh, and I put myself in front of a camera for the first time. Hope this is the start of a new trend for me.

Be sure to subscribe to the feed so you don’t miss these great episodes coming your way very soon!

I hope you enjoy this, and again thank you for being a faithful User Defender!

Until June 12th…fight on my friends!

Jason