026: We Are Not Our Users with Nikkel Blaase

 

User Defenders "Deep Thought" Nikkel Blaase

Nikkel Blaase reminds us that we are not our users. He encourages us to make time for deep thinking. He teaches us that without failing, there’s no learning. He guides us to not spend too much time figuring out a solution if we don’t know what the problem is. He shows us how creating value for our users creates value for our business. He also motivates us to never stop learning, practice as often as we can…and stay curious.

Nikkel Blaase (Deep Thought) is a product and interaction designer from Hamburg, Germany currently working at XING. He’s the founder of “Design Made For You” studio. He’s a fantastic writer who’s published viral articles on Medium, FastCoDesign and InVision. He’s passionate about bringing product thinking to the world of product development in order to as he says build products that people actually want. When he was a teenager, he played guitar in a punk rock band.

  • Secret Identity (2:55)
  • Origin Story (5:18)
  • Biggest Superhero (7:55)
  • What Is Product Thinking (9:26)
  • Second Career Choice (11:10)
  • Biggest Failure (12:08)
  • Do Designers Lack Empathy For Their Businesses? (17:32)
  • Awkward Testing Story (20:45)
  • Design Superpower (24:17)
  • Design Kryptonite (26:42)
  • Design Superhero Name (29:51)
  • Fight For Users (35:46)
  • Future Of UX Design (39:01)
  • Generalist vs. Specialist (44:05)
  • Habit Of Success (44:58 )
  • Invincible Resource (46:11)
  • Book Recommendation (48:24)
  • Favorite Conference (51:13)
  • Best Advice (52:20)
  • Most Excited About (54:07)
  • Next Big Blog Ideas (55:07)
  • Contact Info (56:00)

Read more 026: We Are Not Our Users with Nikkel Blaase

025: UX Designers Work With Users with Ashley Karr

 
024-Ashley-Karr-r1

Ashley Karr teaches us that we can’t be exceptional at generalizing. She encourages us to always work with the people for whom we are designing. She motivates us to always trust ourselves and our instincts. She shows us how planning and organization are key contributors to success. She also inspires us to give back by teaching what we know.

Ashley Karr is an academically trained human factors engineer and anthropologist focusing on human computer interaction, user experience, research and design. She has her B.A. in anthropology from UCLA and M.S. in human factors and systems engineering from Embry-Riddle Aeronautical University. Included among her many published writings is a behavioral psychology textbook for Oxford University Press. She has worked with organizations, such as: Walmart, Frontier Communications, and The Veteran’s Administration. Currently, she teaches and designs instructional material for User Experience Design Immersive courses with General Assembly and manages all immersive courses at General Assembly Seattle. She is passionate about teaching tech and encouraging creative confidence. She also happens to be a descendant of Kind Edward the 1st and Queen Eleanor of Castille.

  • Secret Identity/Origin Story (2:58/3:58)
  • Has Your Varied Background Helped You? (8:54)
  • Specialize or Generalize (12:05)
  • Biggest Superhero (15:01)
  • Second Career Choice (18:38)
  • Biggest Failure (21:04)
  • Awkward Testing Story (27:37)
  • Design Superpower (32:02)
  • Design Kryptonite (37:41)
  • Design Superhero Name (37:55)
  • Fight For Users (40:41)
  • How To Get Involved (50:37)
  • Future Of UX Design (54:10)
  • Habit Of Success (56:21)
  • Invincible Resource (56:47)
  • Book Recommendation (57:16)
  • Best Advice (57:49)
  • Most Excited About (58:09)
  • Contact Info (58:31)

Read more 025: UX Designers Work With Users with Ashley Karr

024: Seeing The Invisible with Francisco Inchauste

 
User Defenders "Mr. Invisible" Francisco Inchauste

Francisco Inchauste teaches us that the best design is invisible. He enlightens us to how we can learn something from anyone, and to appreciate the people who surround us. He reminds us of the importance of validating our work. He also inspires us to always add value to even the smallest things and to not be afraid to take initiative.

Francisco Inchauste (Mr. Invisible) has an extensive user experience background, with a focus on interaction design. He’s been involved with the Web industry for almost two decades, leading teams and clients—enterprise to startups—on projects ranging from customer brand experiences to complex software applications. He’s the UX Principal at Universal Mind. He’s co-founder of Simplebots, where he creates apps like Rise. He helped start Smashing Magazine’s UX section and still uses his superpowers to help edit books and review articles. He also used to work for the US Postal Service delivering mail on the weekends.

  • Secret Identity/Origin Story (2:20)
  • Inspiration To Pursue Career In UX (3:43)
  • Biggest Superhero (6:26)
  • What’s Writing Process Like (9:25)
  • Second Career Choice (12:36)
  • Biggest Failure (14:57)
  • Awkward Testing Story (19:43)
  • Design Superpower (22:10)
  • Design Kryptonite (22:48)
  • Design Superhero Name (24:44)
  • Fight For Users (25:38)
  • How To Cope With Imposter Syndrome (30:58)
  • Future Of UX Design (34:36)
  • Habit Of Success (37:27)
  • Invincible Resource (39:23)
  • Book Recommendation (41:44)
  • Best Advice (44:17)
  • Most Excited About (48:11)
  • Contact Info (52:30)

Read more 024: Seeing The Invisible with Francisco Inchauste

023: Good Design Is Humble with Austin Knight

 
User Defenders "Mentor Man" Austin Knight

Austin Knight motivates us to just start making things. He encourages us to keep designing, even if it isn’t our job yet. He teaches us how the future of UX is all about expansion and that there’s never been a better time to be a designer. He also inspires us to not only fight for the user, but the stakeholder, the company and the client.

Austin Knight (Mentor Man) is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.

  • Secret Identity/Origin Story (2:41)
  • Biggest Superhero (8:20)
  • Second Career Choice (10:42)
  • Biggest Failure (12:06)
  • Awkward Testing Story (21:32)
  • Design Superpower (28:51)
  • Design Kryptonite (31:19)
  • Successful Culture Building (34:07)
  • Design Superhero Name (40:47)
  • Fight For Users (41:13)
  • Should designers get a BA (45:43)
  • Future Of UX Design (47:44)
  • Habit Of Success (50:10)
  • Invincible Resource (52:42)
  • Book Recommendation (55:08)
  • Best Advice (57:26)
  • Most Excited About (1:00:11)
  • Contact Info (1:03:50)

Read more 023: Good Design Is Humble with Austin Knight